Inglés de Negocios: Diálogos, Correspondencia y Documentos Prácticos para el Entorno Profesional
Diálogos de inglés de negocios
A: May I help you?
B: Yes, I made a reservation for our flight on 20th July. However, I need to change or cancel the reservation.
A: Alright. May I have the passenger's name and flight number, please?
B: Yes, it's Leo Hunter, flight number CA927.
A: That's the direct flight to Mumbai–Tokyo.
B: That's right. Mr Hunter would prefer to fly on 21st July.
A: I'm afraid business class is fully booked. I can offer him a seat in economy class or place him on the waiting list.
B: Is there a flight on 22nd July?
A: The direct flight on 22nd July has been cancelled, but there are seats in business class on a flight going via Hong Kong.
B: OK, I'll take that.
A: Fine. That's flight number GIA604 to Tokyo on 22nd July at 4:00 am....