Inglés Telefónico: Conexiones, Citas, Vuelos y Mensajes en el Trabajo

Conexión (Connecting)

Michelle: Hello, you've reached the marketing department. How can I help?

Male: Yes, can I speak to Rosalind Wilson, please?

Michelle: Who's calling, please?

Male: It's Richard Davies here.

Michelle: Certainly. Please hold and I'll put you through.

Male: Thank you.

Michelle: Hello, marketing. How can I help?

Male: Could I speak to Jason Roberts, please?

Michelle: Certainly. Who shall I say is calling?

Male: My name's Mike Andrews.

Michelle: Just a second - I'll see if he's in. Hello, Jason, I've got Mike Andrews on the phone for you... OK - I'll put him through. Hang on a moment, I'm just putting you through.

Mensaje (Message)

Claire: Hello, finance department.

Female: Hello, can I speak to Adrian Hopwood, please?

Claire: I'm afraid he's in a meeting at the moment. Can I help?

Female: No, I need to talk to Mr Hopwood, I think. What time will he be out of the meeting?

Claire: In about an hour. Can you call back later?

Female: Okay, I'll do that.

Claire: Or can I take a message?

Female: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I'm in the office all day if he could call me back.

Claire: Can I take your number, please?

Female: Yes, it's 556872.

Claire: 5556872. Okay, I'll make sure he gets the message.

Female: Thanks very much for your help, bye!

Claire: Goodbye!

Número equivocado (Wrong number)

Male: Hello, this is the press office.

Michelle: Rachel Allsop, please.

Male: I'm sorry, you must have the wrong number. There's no-one of that name here.

Michelle: Oh. Can I check the number I've got… is that not 5568790?

Male: No, it's 5558790.

Michelle: Oh, sorry about that. I must have dialled the wrong number.

Male: No problem! Bye!

Male: Hello, press office, can I help you?

Ruth: Hello. Paul Richards, please.

Male: I'm sorry, you've got the wrong number, but he does work here. I'll try and put you through. In future his direct number is 5558770.

Ruth: Did I not dial that?

Male: No, you rang 558790.

Ruth: Oh, sorry to have troubled you.

Male: No problem. Hang on a moment and I'll put you through to Paul's extension.

Ruth: Thanks.

Citas (Appointments)

Michelle: Mr Hibberd's office!

Peter: Hello, can I speak to Brian Hibberd, please?

Michelle: I'm afraid he's in a meeting until lunchtime. Can I take a message?

Peter: Well, I'd like to arrange an appointment to see him, please. It's Peter Jefferson here.

Michelle: Could you hold on for a minute, Mr Jefferson. I'll just look in the diary. So when's convenient for you?

Peter: Some time next week if possible. I gather he's away the following week.

Michelle: Yes, that's right, he's on holiday for a fortnight.

Peter: Well, I need to see him before he goes away. So would next Wednesday be okay?

Michelle: Wednesday... let me see... he's out of the office all morning. But he's free in the afternoon, after about three.

Peter: Three o'clock is difficult. But I could make it after four.

Michelle: So shall we say 4.15 next Wednesday, in Mr Hibberd's office?

Peter: Yes, that sounds fine. Thanks very much.

Michelle: Okay, then. Bye.

Vuelos (Flights)

Dolores: Hello! Dolores speaking…

Tim: Ah yes, hello. I'd like to enquire about flights to Hong Kong from Kennedy Airport in New York, please. I'm off to a conference at the end of the month - Thursday 22nd until Tuesday 27th. Could you tell me about the flight availability and prices?

Dolores: Certainly. Do you want to go economy, business or first class?

Tim: Well, I'd like to go first class, but unfortunately I'll have to go economy - company rules, you see.

Dolores: Yes, sure, I understand. How many of you will be travelling?

Tim: Ah, it's just me.

Dolores: Okay, so that's one seat… economy… New York - Kennedy to Hong Kong Airport.

Tim: And how much will that be?

Dolores: Let me see… to qualify for the discount rate, you need to stay over a Saturday, which you are doing… Yes, that'll be $830.

Tim: Right, and does that include airport tax?

Dolores: No, tax is another $70 on top of that.

Tim: Okay. Can I book that, then?

Dolores: Certainly.

Dolores: Can I help you with anything else?

Tim: Yes, I'd like to book a hotel room too, for the full five nights. Could you check if the Regency Hotel has any rooms free?

Dolores: Yes, they do.

Tim: And is there a discount rate for conference delegates?

Dolores: Yes, there is. I think it's 10%, but I can check that for you.

Tim: Okay, do you mind if I book it provisionally for now and I'll call you back later to confirm? I just need to check one or two details.

Dolores: That's fine, sir. Can I help you with anything else?

Tim: No, that's all for now. As I said, I'll call you back.