Ejemplos Prácticos de Conversaciones Telefónicas y Correos de Oficina en Inglés

Caso 1: ADAC y Actualización de Tareas

Conversación Telefónica: Dejar un Mensaje

A: ADAC. Good morning.
B: Hello. Could I speak to Adira Chen, please?
A: I'm sorry, but she's in a meeting.
B: Oh. Could I leave a message?
A: Sure.
B: My name's Vrajkishore Kundu and my number is 08274 38573. Can she call me back as soon as possible?
A: So that's Mr. Kundu, phone number 08274 38573. Is that right?
B: That's right.
A: I'll give her your message.

Correo Electrónico: Reporte de Actividades

Dear Boss,

Everything is under control, so there is no need to worry.

Regarding the reception, we will check the schedule and Clara's location.

About the Norvex issue, I will contact the purchasing department about the invoice.

We will also fix the printer problem with IT.

We will check your tickets to Prague today to confirm all details are correct.

Finally, we will organise Emma's farewell party for Friday and buy her a gift.

Best regards,

Caso 2: GreenTech Solutions y Reporte Diario

Conversación Telefónica: Mensaje para Daniel Morris

A: GreenTech Solutions. Good afternoon.
B: Hello. May I speak to Daniel Morris, please?
A: Sorry, he’s out of the office at the moment.
B: No problem. Can I leave a message?
A: Of course.
B: This is Laura Bennett. My number is 07123 55678. Please ask him to call me this afternoon.
A: So, Laura Bennett, 07123 55678.
B: Yes, that’s correct.
A: I’ll give him the message.

Correo Electrónico: Estado de Tareas Diarias

Dear Sir,

There are no problems today, and all tasks are progressing normally.

We will confirm Anna’s timetable with reception.

About the customer complaint, I will email the sales department for more information.

The internet connection problem will be fixed by IT today.

We will also review your flight booking to Rome.

Lastly, we will organise a team lunch for Thursday.

Kind regards,

Caso 3: Bright Travel Agency y Coordinación General

Conversación Telefónica: Mensaje para Sophie Williams

A: Bright Travel Agency. How can I help you?
B: Hi. Could I talk to Sophie Williams, please?
A: I’m afraid she’s on another call right now.
B: Okay. Could you take a message?
A: Certainly.
B: My name is Alex Turner and my phone number is 06482 99871. Please tell her to call me tomorrow morning.
A: Alex Turner, 06482 99871.
B: Correct.
A: Thank you. I’ll pass on your message.

Correo Electrónico: Reporte de Oficina para la Dirección

Dear Manager,

Everything is going well at the office.

First, we will contact the reception desk to confirm tomorrow’s meeting.

We will also speak to the finance department about the missing payment.

Regarding the computer issue, IT will repair it this afternoon.

In addition, we will check your hotel reservation for Berlin.

Finally, we will prepare the documents for next week’s conference.

Best regards,