Business English: Frases y Expresiones Esenciales para el Entorno Laboral

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1. Greetings, Meeting People, and Money

  • Excuse me. Are you...?
  • My name’s...
  • Pleased to meet you.
  • A: How do you do? B: How do you do?
  • A: How are you? B: Fine, thanks. And you?
  • A: Where is he from? B: He’s from France. He’s French...
  • Who is she? She’s... She’s an accountant...
  • It has a turnover of over five billion dollars...

2. Using Mobile Phones

  • Turn off / leave off your phone...
  • Download music and maps...
  • You’re always in touch...
  • It’s / This is Della here...
  • Is that Jim?...
  • Can I call you back later?...
  • Can you text it to me?...

3. Working Conditions and Routines

  • Do you have your own desk at work?...
  • What time do you start work?...
  • Do they work flextime?...
  • How often do you have meetings?...
  • How do you relax?...
  • I usually leave early on Friday...
  • He is always late for work...
  • How long do you take to get to work?...

4. Conferences and Arrangements

  • Does the hotel have a big enough meeting room?...
  • Is there a projector available?...
  • The hotel has got a car park...
  • There’s a gym in the hotel...
  • Re: your flight to Berlin...
  • Give my regards to...
  • All the best...
  • Good to hear from you...
  • Go ahead and book the flights.

5. Ability, Permission, and Possibility

  • Can you type?...
  • Do you mean touch-type?...
  • I can use all the usual office programs...
  • Can I ask you some questions?...
  • You can leave your car in the car park.
  • You can’t trust them...

6. Formal Business Correspondence

  • I would like to apply for the post...
  • I look forward to hearing from you...
  • Could you please supply me with...?
  • Further to our previous correspondence...
  • Please do not hesitate to contact me...

7. Talking About Your Day

  • Did you have a good day?...
  • What did you do?...
  • I didn’t make a million-dollar deal...
  • I ate a sandwich at home...

8. Talking About a Business Trip

  • I was away last week...
  • How long were you there?...
  • When did you get back?...
  • I was very busy, actually...
  • I visited clients all over the country...
  • On his way to Halifax, he flew from Azerbaijan to Frankfurt.

9. Clothes and Business

  • That’s a nice-looking pair of shoes...
  • On Friday no one wears a tie in the office...
  • Where did you get that jacket?...
  • Everything ready?...
  • Why is packing so important?...
  • You need to arrive feeling comfortable and well-dressed...
  • You need some casual clothes for social events...

10. The Weather

  • Bad weather can depress you...
  • Companies can insure against bad weather...
  • A mild winter affects the energy sector...
  • There’s a payout when the temperature does not rise above 24 degrees...
  • It’s colder / warmer in ... than in...
  • Is ... always so cold / hot / wet?...
  • We get a lot of rain...
  • What was the weather like?

11. Getting to Work

  • An extra carriage is not profitable for a train company...
  • It’s not worth making passengers’ lives more comfortable...
  • My journey to work takes an hour...
  • It depends if there’s a lot of traffic...
  • The good thing about ... is ...
  • On the other hand...
  • The Japanese spend more time commuting than Europeans...
  • 48% of employees commute to work...
  • Absolute misery!...
  • What are the advantages of ...?...
  • The main advantage of ... is ...

12. Things Happening Now, Temporary Situations, Describing Change

  • He’s wearing jeans...
  • What are you doing? How are you feeling today?...
  • I’m finishing this report...
  • I’m calling about...
  • Excuse me, we’re waiting for the bill...
  • At 11 in the morning, 45% of the population are working or studying...
  • Life in Britain is improving...

13. Reporting What People Say and Using the Phone

  • Does the phone cause you stress in your work?...
  • I never take the phone off the hook...
  • Can I speak to ..., please?...
  • One moment, I’ll try her extension...
  • I’m afraid she’s out. Who’s calling, please?...
  • Can I ask her to call you back?...
  • I’m sorry. Who / when / where did you say?...
  • 51% of participants told researchers they always answered the phone...
  • 79% said they were prepared to hang up when someone irritated them.

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