Pedidos de Impresoras por Teléfono en Inglés: Diálogo Comercial y Vocabulario Clave
UNIT 3
Diálogo: Pedido de impresoras por teléfono
A: PC Delivery. Good morning.
B: Could I speak to Anita McGarry, please?
A: Speaking.
B: I'm calling from Computer Sales Ltd. We'd like to order some DE960 printers.
A: I see. How many would you like?
B: Well, it depends on your terms. Is your May price list still valid?
A: Oh, yes, until the end of the year.
B: What discount would you offer on an order for 100?
A: You've done business with us before, haven't you?
B: Yes, and this is our second order for this type of printer.
A: That's good. We give a higher discount on a repeat order.
B: We're thinking in terms of 12%. How does that sound?
A: Oh, we don't normally go over 10%.
B: But we had 7% last time, and we were told it would be 5% higher for a repeat order.
A: I see. Well, I'd better confirm that with someone in my department.
B: Yes, please do that, and then perhaps you'll call me back.
A: Yes, Computer Sales Ltd, you said. And your name is…?
B: John Draper.
A: Right, Mr. Draper. I'll call you back later this morning.
Vocabulario clave
- Instead of: en vez de algo
- Brochure: folleto
- Invoice: factura
- Printers: impresoras
- To place an order: hacer un pedido
- Increase: aumento
- Hold the line: manténgase al teléfono
- We would like: nos gustaría
- Let me check it: déjame comprobarlo
- Enquire: pedir información
- Order: pedido
- Reply to an enquiry: responder a una consulta
- As well as: así como
- Materials: materiales
- Details: detalles
- Shares: partes
- Quantity: cantidad
- Rates: estimar / valorar
- Discounts: descuentos
- Charge: cobrar / acusar
- Quality: calidad
- Manage: dirigir / administrar
- Enclose: adjuntar
- Each: cada uno
- Boxes and sacks: cajas y sacos
- Risky: arriesgado
- Goods: mercancía
- Available: disponible
- Place: colocar
- Quote: citar / presupuestar
- Delivery: entrega
- Through: a través de / poner en contacto
- Shipment: cargamento / envío
- Suitable: adecuado
- Deadline: fecha / hora límite
- Departure: salida
- We reserve the right: nos reservamos el derecho
- Scheduled flight: vuelo regular
- Crates: cajones
- Acknowledge: reconocer
- Covering letter: carta de presentación
- Banker's draft: giro bancario
- Try: probar
- Quarterly statements: estados trimestrales
- We are pleased: estamos contentos
- Single: soltero / individual
- Ask for: pedir información
- Ambitious: ambicioso
- Learning: aprendizaje
- Methodological: metodológico
- Wide range: amplia gama
- Motivated: motivado
- Latest range: última gama
- Numerate: bueno con los números
- Complain: quejarse
- Dynamic: dinámico
- Warehouse: almacén
- Leadership: liderazgo
- Skills: habilidades
- Punctual: puntual
- Samples: muestras
- Learning more: saber más
- Retailer: minorista
- Accountant: contable
- Wholesaler: mayorista
- Attached: adjunto
- Reliable: fiable / de confianza
- Stencilled: estampado (logo de una caja)
- Customer complaints: quejas de clientes
- Supply the above: suministrar lo anterior
- On behalf of: en nombre de
- Forwarding agent: agente de carga
- Barrels: barriles
- Degree: grado
- Wrapped: envueltos
- Desk: escritorio / mesa de trabajo
- Hessian: tela de saco
- Arrangements: arreglos / disposiciones
- Thick: grueso
- Persuasive: persuasivo
- Straw: paja
- Sensitive: sensible / delicado
- Shipped: embarcado / enviado
- Outgoing: extrovertido
- We hope: esperamos
- Independent: independiente
- Wooden crates: cajas de madera
- Creative: creativo
- Shipment (by sea): envío por barco
- Energetic: enérgico
- Vases: jarrones
- Complaint: queja
- Chest: baúl
- Items: artículos
- Wrong: equivocado
- I'll put you through: te pongo en contacto
- Mixed up: confundido
- Attentive to detail: atento al detalle
- Advertisement: anuncio
- Patient: paciente
- Yours faithfully: le saluda atentamente
- Adaptable: adaptable
- Broken: roto
- Damaged: dañado / estropeado
- Cardboard: cartón
- Quotation: presupuesto
- Orders over: pedidos superiores a
- Concerning / Regarding: en cuanto a…
- Supply / provide: suministrar
- Purchasing: compra
- Terms: condiciones
- Features: características
- Overseas: extranjero
- Available: disponible
- Apply: solicitar
- We look forward to hearing from you: deseamos tener noticias suyas en el futuro
- Master in Business Administration: máster en dirección de empresas
- Answering the phone: contestando al teléfono